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Frequently Asked Questions

Toll-free: 800-236-5560
Local: 608-243-5000

Mon - Thu 7:30 am - 7:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 1:00 pm
Available during business hours

Call and choose option 1
Loan Fax: 608-243-5025 Call for 24/7 support
Report lost/stolen debit card in Call for 24/7 support
Toll-free: 800-236-0985
Local: 608-245-5698

 Looking to pay your loan, need a deposit slip or searching for other forms? If you have specific questions about your account, please log into Online or mobile banking and use the Message feature to send us a secure message. If you have general questions, feedback, or wish to request the deletion of your digital banking data, please send us an email. For your security, please do not send personal or sensitive information when using email links. For regular mail, please use Summit’s general mailing address:
P.O. Box 8046
Madison, WI, 53708-8046For overnight envelopes, please use the Summit Headquarter physical address (unless your recipient specifies otherwise):

1709 Landmark Dr.
Cottage Grove, WI 53527 It’s simple to report a scam, share concerns or ask any fraud-related questions. You can reach our team at 800-236-5560 or . Our email is monitored during business hours, and we’ll get back to you within one business day. Please don’t share any personal information, account numbers or other private information via email.